We at Reston Glass take great pride in the kind words and referrals we often hear. We know that for every 20 happy customers, there may be one with some suggestions on how to improve. We want to hear all comments complimentary or with suggestion for improvement.
We encourage you to add your Reston Glass reviews below to tell us what we are doing right and/or what could be improved.
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I have used The folks at Reston Glass a few times now. Each time I have found them to be most helpful and responsive. Their knowledge and suggestions helped me decide what type of replacement windows to get. Installation was smooth, and I am loving my new windows. In the past I used them for my frameless shower, and replacement glass for my coffee table. The glass needed to be beveled and cut into a triangle. It fit perfectly and matches the other 3pieces. You would never know it was a replacement. I highly recommend this company.
Jacob was very helpful in getting me a custom glass top for one of my trunks. Highly recommend!
Reston Glass cut mirrors to match the one I brought in. Due my error, I had to reorder 3 thicker mirrors. Reston Glass graciously gave me a discount on the thicker mirrors and had them ready in 2 working days.
Rated "B". Small things kept me from giving Reston Glass an "A" rating. They said they would have the mirror in a week, but it took an extra day to call me. They were scheduled to install it between 9 am and noon, but they didn't show up until close to 1 pm. The price was fair and everyone I dealt with at the shop and the installers were very nice.
Great glass supplier. Custom work is fast and accurate - and the end product is high quality.
Reston Glass had done the original installations in our home for the previous owners in the early 2000s, and they referred us to them when we bought the house five years ago as the "go to" contractor to maintain them. When one of the patio doors became cracked we called Reston Glass and since we had not worked with them directly also got a couple of other bids. Will not bother with those other bids again since their price was competitive, the estimator came the next business day exactly on time, and then the service people were likewise punctual, professional and very fast. They replaced a huge pane of glass in a custom wood frame such that it was indistinguishable from new, including removing and then replacing woodwork around the glass without a scratch or nail hole showing. If you have high end custom glass work in your home and live on the NoVA Tech Corridor don't go anywhere else.
It went very well! They were all very nice, professional and cleaned up the space well. I thought the windows needed to be caulked in the inside, but they said they only caulk outside - they are the experts!
I've had these wonderful folks do several small projects for me, and they're always super fast, and super nice. They're knowledgeable about the products and can recommend the best choice of glass for my projects, even when I have no idea what I need. And their prices are better than any other place in the area. I've gotten quotes from as far away as Germantown MD, and Reston Glass always comes in with the best quote.
The crew from Reston Glass - (Kenny and two other gentlemen) came yesterday to;
Install custom cut tempered safety glass--- with detail to ensure a perfect fit and seal.
Cleaned two panoramic 2nd story windows for us! We were very impressed as we're told by other companies we would have to replace these original Windows (which add character and charm to the house yet the seals inside were broken with spiders and cobwebs over the past years) After calling several glass companies Reston glass was the ONLY company that offered HOW to clean the windows without a costly replacement!
They used the suction cups and ladders to reach the windows, they cleaned the inside seals and now the windows and the crystal clear views are spectacular again!!! I'd highly recommend Reston Glass. You can get multiple quotes from others... but for service quality, the personal touch and overall care I would go with Reston glass!
Great customer service! So rare to find good people these days, I will be back.
I have used Reston Glass twice, and their service is unmatched. They are quick and their communication is excellent. For my second order, I measured incorrectly, and they replaced the glass for free (in spite of the fact that it was completely my fault, and I offered to pay for the replacement glass). Very friendly!
We had to replace the glass for a large Andersen window and we experienced a Superb Customer Service
and Excellent service during the glass, the price for the install was fair
I needed a custom-made glass top for a hand crafted side table. Reston Glass not only was able to do this for me, but also suggested another way in which I could add another glass shelf to the table, which was a great idea. The pieces they cut were perfect and they were ready in under 24 hours. I'm very happy and will be returning again soon for more work.
I have been using Reston Glass for the past 15 years. They are always punctual and professional!
They installed a frameless glass panel in my newly renovated master bathroom last month and it looks amazing!
Thank you guys for fixing our shower door. I know we were not the easiest customer but we do appreciate all your efforts. Door looks great and my wife is happy. You may not want it but you have my future business..lol.